Introduction

The purpose of this page is to explain the Language Detector adapter and show an example of how to use this functionality in multiple language instances.

The Chat API and JS Client provide an endpoint and a method respectively, that allow you to detect the language of the user question. You can then use this information to suggest which one of your Inbenta instances would be the best suited to provide results to this question.

For more information about the language detector and to learn how to create the intents and variables recommended for this adapter, visit the following section.

Suppose that your website is www.inbenta-example.com, and you have it in both English and Spanish at www.inbenta-example.com/en/ and www.inbenta-example.com/es/.

In this example, you use the language detector when you detect that an input did not return any results.

Use the onCustomTrigger subscription to detect when the Chat has no results for the user query. Inside this subscription, you perform a request to language detector and set the variable different_language_detected with the results of the language detector.

Then, a directCall is done to language-detection-after-no-results. This is a dialog with a Redirect Language to Spanish website intent to ask the user to navigate to the Spanish website, and a No different language detected intent with the default no-results message.

The Answer_text attribute of the Redirect Language to Spanish website intent has a message in Spanish that points the user to the correct website.

The Chat app evaluates the variable condition to show one intent or the other, depending on the variable value.

<p>
Parece que estás hablando en Castellano, dirígete a nuestra página en  <a href="www.inbenta-example.com/es/">Castellano</a>.
</p>

Requirements

Follow the instructions suggested in the Language detector option 2 Use the No Results dialog, this dialog will be modified, and also a new intent with the js_callback: customTrigger will be added.

Adapter code and public Github repository

This adapter can be found in the Github language detector adapter adapters repository.

How does it work?

1. The subscription onDisplayChatbotMessage removes the end-form message after the js_callback is executed

2. Inside the subscription onCustomTrigger (triggered by the js_callback), the language detection API Client method is used on the last user input. When the request finishes, set the different_language_detected variable with the result of the language detector request. This is followed by a directCall to language-detection-after-no-results.

3. This shows either a message that asks the user if they want to go to the correct website, or the no-results message.

4. In addition, set a subscription to onSendMessage to store the last user input and use it in the language detector endpoint.

Actions and Subscriptions required

This adapter uses of the following actions:

• sendmessage to send the directCall.

In addition to the actions, it also uses the following subscriptions:

• onDisplayChatbotMessage to remove the end-form message.

• onSendMessage to store the last user input.

• onCustomTrigger to detect when there are no results, and the language detector request has to be done.